FAQs

Yes. Every artwork is individually illustrated by hand.

We carefully draw the important elements of your story, from meaningful buildings and landmarks to people, pets and personal details.

Your final artwork is created specifically for you rather than generated from a one-size-fits-all template.

Your first digital proof is typically ready within 2–4 business days.

Once you receive your proof, you can review every detail and request changes. We’ll continue refining the artwork until you’re happy with the final version.

During busy holiday periods, turnaround times may be slightly longer. We’ll always keep you informed.

Absolutely — unlimited revisions are included.

Want to change:

• a date
• a name
• a location
• an illustration
• a color
• an outfit
• a milestone
• the layout
• or anything else?

Just let us know.

We don’t consider the artwork finished until you’re happy with it.

Yes — and personal locations are one of our favorite things to draw.

Send us a clear photo of your:

• home
• apartment
• café
• restaurant
• school
• university
• workplace
• wedding venue
• church
• cabin
• favorite vacation spot

We’ll use your reference to create a hand-drawn illustration that feels personal to your story.

Of course. Pets are part of the family, too.

You can include your:

🐶 Dog
🐱 Cat
🐰 Bunny
🐴 Horse
🦜 Bird
or any other meaningful pet.

Simply provide a clear photo and tell us where you’d like them included.

Yes. Your colors can be customized.

You can choose from our suggested color palettes or request colors that match your:

• home
• wedding
• favorite aesthetic
• business or career
• holiday theme
• favorite color

We’ll make sure the final palette works beautifully with the artwork.

Most designs support up to 7–10 milestones, depending on the artwork and layout.

Your milestones can include anything meaningful:

❤️ First date
💍 Proposal
💒 Wedding
👶 Baby’s arrival
🐶 Adopting your dog
🏡 First home
🎓 Graduation
💼 Career milestone
✈️ Favorite trip
🎄 Christmas tradition

Don’t have exactly 7 or 10 milestones? That’s completely fine. We’ll help you create a balanced composition that looks beautiful.

Our standard personalized artwork is delivered as a high-resolution digital file.

This gives you the freedom to:

• print at home
• use a local print shop
• order a professional print online
• choose your own frame and size

Physical prints may also be available for selected designs or by custom request.

Please check the individual product listing for the exact format and delivery options.

Yes. You are not limited to the themes shown in our shop.

Our existing themes are there to give you inspiration, but we can create a story around almost any meaningful idea.

For example:

🏕️ A family camping journey
🐶 The life of your dog
🎗️ A healing journey
💼 A career story
🎄 Your family’s Christmas traditions
🌍 A long-distance relationship
🏡 Building your dream home

Tell us your idea, and we’ll help turn it into a design.

That’s completely okay. You don’t need to be a designer.

Just tell us your story in your own words.

You can send us something as simple as: “We met in college in 2018, moved to Berlin in 2020, got engaged in 2022 and had our first baby in 2024.”
We’ll help turn those memories into a beautiful visual story.

Clear, well-lit photos work best.

Whenever possible, send:

• front or well-visible views of buildings
• clear photos of people and pets
• photos without heavy filters
• multiple angles for important locations

Don’t worry if your photos aren’t perfect. We’ll work with what you have.

Depending on the design, you can include:

• partner
• children
• parents
• grandparents
• siblings
• friends
• pets
• other loved ones

Just let us know who should be included and where.

You can personalize:

• names
• dates
• locations
• titles
• captions
• quotes
• family names
• special messages

Your wording is part of your story.

For digital orders, there’s no physical shipping required. You can order from anywhere in the world and receive your final digital artwork online.

For physical products, availability and shipping options depend on the specific product.

We treat your personal photos and story with care.

Your files are used to create your artwork and are not intended for public use without your permission.

If we’d like to feature your finished artwork as an example, we’ll ask first.

That’s exactly why we provide unlimited revisions.

Your first proof is the beginning of the review process, not the final answer.

Tell us what feels wrong, what you’d like changed, or what you’d like added — we’ll work with you until the design feels right.

Yes — especially for people who already have everything.

Our artwork works beautifully as a gift for:

❤️ Anniversaries
💍 Weddings
🎄 Christmas
🎂 Birthdays
👶 New parents
🏡 Housewarmings
🎓 Graduations
🐶 Pet lovers
💼 Retirement
🎗️ Meaningful milestones
💌 Long-distance relationships

The gift isn’t just the artwork.

It’s their story, turned into something they can keep.

Your story doesn’t need to fit a template.
Tell us what you’re imagining, and we’ll help you bring it to life. Send us an email: contact@wildtify.com